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"Hotel is in a great location, close to the underground, cafes, restaurants and museums. Rooms and elevators are small and carpet needs an upgrade. I would stay here again!"

"Staff was very attentive and accommodating. The hotel was experiencing a leaking roof that was coming through to the lobby but the situation was being handled with little disruption to the guest "

"The rooms are small by design, but they're charming and a fun experience. Would recommend. "

"Very convenient for Heathrow"

"Great location! Excellent service"

"Originally, our stay didn't start well, the bathroom hadn't been cleaned, a big clump of hair in the shower! After speaking to a woman on reception ( 3 times) we finally spoke to the manager of the hotel, who was polite, helpful & gorgeous! He kindly upgraded us to a 1 bed suite, it was a perfect experience after the initial hiccup. Will definitely stay here again when visiting london. Beautiful room, close to the Savoy theatre, i cannot praise the helpful manager enough. We enjoyed a swim on our departure day, great little pool we thoroughly enjoyed our stay, 5 stars!"

"Great staff"

"Very pleasant and comfortable room Staff all helpful and pleasant Remembered we had stayed there before"

"Room was spacious and clean. Recommend upgrading to the Executive King. Great floor location. Very quiet even though located on very busy thoroughfare "